The National Maritime Center has actually provided a notification detailing functional adjustments because of COVID-19.
All 17 Regional Examination Centers (REC) as well as 3 Monitoring Units (MU) stay shut to the general public up until more notification. A change to telework as well as shift-work is being executed to stabilize mission-essential credential solutions with the requirement for a secure, “social distance” workplace for all staff members.
TRICK ADJUSTMENTS
Customer Service Center: Is currently open from 8:00 a.m. to 5:30 p.m. EST, Monday viaThursday Reach the phone call facility at 1-888-IASKNMC (427-5662) or [email protected] Continue to make use of email or live conversation for basic inquiries.
Electronic Mariner Applications & & Awaiting Information: Due to the short-term closure as well as decreased manning of RECs/MUs, the NMC is incapable to refine sent by mail or faxed applications. Please send all applications as well as pending waiting for details through email making use of the digital entry procedure just. Mailed records will certainly undergo hold-ups. Submission support lies on the NMC web site. Electronic entries will just be approved in PDF layout; various other styles such as.gif,. zip, or electronic camera photos will certainly not be approved.
User Fees: Due to the short-term closure as well as decreased manning of RECs/MUs, NMC is incapable to refine money, check, or cash order charge settlements. User costs have to be paid making use of www.pay.gov. Include a checked duplicate of the repayment invoice with the application entry.
Mariner Records & & Applications: All Federal Record Centers are shut because of COVID-19 as well as the NMC is incapable to recover tradition sailor solution documents. Mariner candidates must guarantee all needed sustaining paperwork is consisted of in the digital application.
Download the NMC notification HERE
