
Image: KVH
Seafarers on any type of vessel with KVH VSAT solution can currently position complimentary VoIP contacts us to the ISWAN SeafarerHelp hotline while mixed-up.
The private 24-hour hotline is a campaign by ISWAN (the International Seafarers’ Welfare and also Assistance Network) to sustain the psychological health and wellbeing ofseafarers all over the world. It is private, multilingual, and also readily available 1 day daily, 365 days each year.
“We are thrilled that KVH is supporting this initiative so that seafarers can get the help they need when they need it,” claims Roger Harris, executive supervisor of ISWAN. “In our experience, we have seen that seafarer issues range from the simple to the complex and the most pressing need is having someone empathetic to confide in, which can be challenging in the onboard environment. This hotline is dedicated to ensuring seafarers speak to someone in time, and with KVH’s involvement they can do so without having to worry about technical issues or data costs.”
Recently, the maritime sector has actually started to increase recognition of the significance of seafarers’ psychological health and wellbeing and also to sustain efforts to urge conversation.
Experts note that the very same daily stress and anxieties and also feelings that a seafarer experiences ashore exist mixed-up yet might be worsened by the obstacle of getting on a ship 24/7 for prolonged remains. Talking to a person regarding their concerns is a vital very first step seafarers can take.
Middletown, R.I., headquartered KVH claims that complimentary VoIP contacts us to SeafarerHelp are readily available right away from KVH VSAT vessels; seafarers merely make use of a VoIP phone on the vessel and also call the helpline: +44 (0 )20 7323 2737.