Wärtsilä’s remote support solution offers ship drivers with real-time troubleshooting and also technological suggestions help
In what guarantees to be an advancement in vessel repair work and also upkeep procedures, Wärtsilä has actually effectively examined a brand-new remote support solution. It makes it possible for ship staff participants, area solution designers and also shipyard workers to interact in genuine time with shore-based specialists throughout the globe, making use of voice-controlled Augmented Reality (AR) wearables and also remote support software application.
The examinations were accomplished onboard the Huckleberry Finn, a RO/RO ferryboat run by TT-Lines, while cruising in between Trelleborg, Sweden and also Travem ünde, Germany.
Simulated remote support solution circumstances were accomplished on the ship’s navigating devices on the bridge and also on the shaft line seals and also bearings in the engine area. The WiFi signal for the video clip sessions was promoted by a mobile on-deck LTE antenna. The onboard simulations were kept track of in real-time by professional Wärtsilä workers situated in Gothenburg and alsoHamburg The examinations validated the performance of the AR wearables as a way of interaction, while the mobile WiFi antenna gave a solid signal anywhere required.
“The overall evaluation of this testing program endorses Wärtsilä’s strong capabilities in remote guidance service. Regardless of where the equipment is located on the vessel, it shows that we can provide rapid troubleshooting and technical advice, thus saving the customer both time and costs. It’s like having a Wärtsilä service engineer onboard 24/7. We value the feedback from TT-Lines as this was an excellent example of co-creation with a key customer, and one more important step towards realization of Wärtsilä’s Smart Marine vision,” claims Thomas Pauly, Future Technologies Product Manager, Seals & & Bearings, Wärtsilä Marine.
“This was a very impressive, professional, and pragmatic demonstration of the technology. The connectivity, when operating at sea, was remarkable and the hands-free equipment meets our onboard safety standards,” claims Thomas Busch, Superintendent at TT-Lines
Wärtsilä’s remote support solution likewise showed effective throughout a demo in the TT-Lines workplace, throughout which remote support chances for usage in dockings and also shipyard overhauls were gone over. optimize performance, enhance security and also reduced operating expense for the delivery sector.
