DNV GL– Maritime Operational Center,Hamburg
Two years after its fleet broad roll-out of remote studies, category culture, DNV GL- Maritime has actually opened up a brand-new modern Operational Center in Hamburg, Germany, to sustain the shipment of remote solutions to maritime consumers. The facility’s launch comes as DNV GL notes the landmark of 20,000 remote studies provided.
This is DNV GL’s 2nd Operational Center devoted to the shipment of remote solutions; the initial was released in Oslo in 2019.
“The launch of this cutting-edge facility is a clear demonstration of our commitment to making our experts even more accessible to our customers, whenever they need them,” claimed Geir Dugstad, DNV GL– Maritime Director Ship Classification as well asTechnical Director “We could never have foreseen the pandemic, but our significant experience with remote services has meant we have been able to meet its challenges head-on, while ensuring that our customers receive the same level of quality and assurance as an onboard survey.”
DNV GL– Maritime initially piloted remote studies in October 2018 as well as their appeal with consumers has actually raised since, with consumers taking advantage of better adaptability as well as performance in a significantly tough operating environment. The COVID-19 pandemic has actually magnified the need of remote studies as well as examinations. Since February, DNV GL has actually seen a 33% rise in the variety of remote studies provided– 300 a week typically because the pandemic’s break out– with 35% of all study demands currently being carried out from another location.
“With the pandemic ongoing, it’s vital that our customers can continue to operate and deliver without disruptions to class services,” claimed Matthias Galle, DNV GL– Maritime Senior Vice-President, Fleet in Service Hamburg as well asTechnical Support Germany “At the same time, we cannot compromise the safety of crews and surveyors. The Operational Center in Hamburg, alongside other facilities across the globe, enables us to meet our customers’ needs around-the-clock, with increased availability, savings on travel costs and downtime, and the same high standards.”
The brand-new facility will certainly include 6 linked 55-inch displays with incorporated software program. These displays will certainly allow DNV GL remote land surveyors to see the online stream from a ship situated throughout the globe, while having synchronised accessibility to a control panel having all the appropriate vessel info. Using the very same user interface, land surveyors can likewise preserve synchronised interaction with the consumer in genuine time throughout the procedure.
- Remote studies as well as assessment suggest that for a variety of studies, a DNV GL land surveyor will certainly not be needed to take a trip to the vessel. Instead, by utilizing an on the internet link or video clip streaming web link, a devoted group of remote land surveyors can offer assistance to vessels throughout the globe with paperwork, photos, video clip (streaming or recordings), as well as input offered by the consumer as well as staff onboard. Customers can ask for remote studies 24/7, independent of port phone calls, area, as well as time area. Remote studies are being supplied both via DNV GL’s worldwide DAY (Direct Access to Technical Experts) solution, provided via specialist groups from Høvik, Singapore, Hamburg, Houston as well as Piraeus, as well as through local workplaces.
