During September 2019 ZIM formally introduced of its revolutionary ‘Powered by Our Customers’ method, a cutting-edge idea, welcoming consumers to take an energetic component in developing as well as affecting ZIM’s Service Experience– For Customers, By Customers! Since than the idea has actually been implemented throughout all recurring growths of both existing as well as brand-new electronic solutions.
Today ZIM introduces 2 brand-new solutions which were established in feedback to the ramifications of the present COVID-19 pandemic.
Draft B/L for myZIM Personal Area individuals, gives ZIM’s consumers with a brand-new, less complex, much faster method to accept or modify their draft B/L online throughout the paperwork procedure.
News & & Updates Push Notifications for ZIM’sMobile Application individuals, makes it possible for consumers to remain updated, getting all neighborhood functional as well as business information as well as updates released on ZIM’s web site straight to their mobile application, in genuine time!
Both were made as well as established based upon input offered by ZIM’s 600 “influencers”– ZIM consumers taking an energetic component, making certain each feature is finetuned according to their demands as well as suggestions.
ZIM President & & Chief Executive Officer Eli Glickman: “When we say that being agile is one of our core values, we mean fast response to changing market needs to provide our customers the best and most up-to-date services.”
Assaf Tiran, ZIMs Global Customer Service VP: “Our vision, ‘Innovative Shipping Dedicated to You’ drive our ongoing efforts to create a superb customer experience, and our ‘Powered by Our Customers’ working methodology is an integral part of this vision. These new digital services are only part of our planned roadmap, all aiming at Making It Easier for our customers to do business with us.”
Sea News, July 8
