Marlink, the sector’s leading company of wise handled network services, has actually struck 2 client turning points, expanding its international Installation Quality Assurance Program (iQAP) to greater than 260 qualified workers in greater than 100 ports and also linking a document variety of vessels in a solitary month.
Marlink currently offers the reputable equipment solution and also assistance network in 1,250 places for extra components and also repair work. In order to give extra worth for ship drivers, Marlink has actually educated and also licensed workers able to carry out the full variety of installment, assistance and also upkeep in the 100 busiest ports, a procedure that has actually shown crucial throughout the COVID pandemic.
Marlink’s iQAP program was produced to give a consistent degree of premium quality handled solutions within the busiest ports of telephone calls sustained by Marlink’s international foundation network and also wise systems for procedures, solution control, purchase, devices and also logistics fulfilment.
Demand for wise network services has actually remained to increase in the delivery sector because the beginning of the COVID-19 pandemic. In reaction Marlink has actually boosted the arrangement of on-line solution training to its companions, allowing them to go to client vessels with the called for understanding concerning all facets of a Marlink VSAT installment.
With ships progressively running for longer durations, the requirement for upkeep of vital systems, the supply of navigating and also various other functional information and also the arrangement of team connection have actually all boosted greatly. In July, Marlink finished 139 brand-new system setups using the iQAP, a document for a solitary month.
The program is provided by Marlink’s solution specialists or by companions that have actually been educated and also licensed by Marlink to supply the needed top quality of solution. This degree of solution arrangement is special amongst naval connection companies, permitting a versatile visibility that can react to neighborhood COVID-19 constraints while functioning to an international criterion. This has actually additionally consisted of from another location helped setups to guarantee ship drivers organization connection.
“At a time when access to spare parts and service is still restricted, the iQAP initiative differentiates our services and has been a driver for selecting Marlink as a partner by shipowners and vendors,” states Tore Morten Olsen, President, Maritime,Marlink “This focus on the Marlink customer journey means they can stay connected for business advantage, keep crew in touch with home and also know they are sailing safely and in regulatory compliance.”
Sea News, October 15
